OUR LIMITED WARRANTY WAS UPDATED ON JUNE 21, 2023

THIS LIMITED WARRANTY CONTAINS A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THIS LIMITED WARRANTY AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH ReadyLinks. YOU MAY OPT OUT OF ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED BELOW.

Products Covered by This Warranty

ReadyLinks Inc.'s (“ReadyLinks”) policy is to offer product warranties to end users of our products (the “customer” or “you”) only on products purchased from an authorized ReadyLinks distributor or reseller or from an official ReadyLinks webstore1 (the “Webstores”) and, in either case, only accompanied by a Return Materials Authorization (“RMA”) as further described below. Unfortunately, there are some websites and dealers who claim to be authorized ReadyLinks resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from ReadyLinks. When you purchase products from an unauthorized website or dealer, you are taking a risk because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your ReadyLinks product by ensuring that you only purchase ReadyLinks products from an authorized reseller. If you have any questions about authorized distributors or resellers, please visit our website at https://www.readylinks.io.

Limited Product Warranty

ReadyLinks warrants that its products (the "Product(s)") shall be free from defects in material and workmanship the duration of the Warranty Period. The “Warranty Period” means (a) for Products purchased by the customer directly from ReadyLinks’ Webstores, two years after the date of delivery of such Product to such customer and (b) for Products purchased from an authorized ReadyLinks distributor or reseller, one year after the date of shipment of such Product to such authorized distributor or reseller. ReadyLinks’S sole and exclusive obligation and liability under the foregoing warranty shall be for ReadyLinks, at its discretion, to replace any Product with a new or refurbished version of the Product that fails to conform to the above warranty during the above warranty period. Such obligation shall be the sole remedy under this warranty and ReadyLinks exclusive obligation and the full extent of its liability. The expense of removal and reinstallation of any Product, including labor costs, is not included in this warranty. The warranty period of any replaced Product shall not extend beyond its original term. This warranty does not cover any software applications or programs, non-ReadyLinks products or non-ReadyLinks peripherals. All products and parts that are replaced become the property of ReadyLinks.

Other Warranties

OTHER THAN THIS LIMITED WARRANTY, ReadyLinks, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA, SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM ANY OTHER EXPRESS REPRESENTATION OR WARRANTY OF ANY KIND; ANY IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY, ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY, SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND USE OR NON-INFRINGEMENT ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. THERE ARE NO WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE IN CONNECTION WITH ReadyLinks PRODUCTS AND SERVICES. CUSTOMER ACKNOWLEDGES THAT NEITHER ReadyLinks NOR ITS THIRD PARTY PROVIDERS CONTROL CUSTOMER’S EQUIPMENT OR THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS FACILITIES. In addition, ReadyLinks does not warrant that the operation of the Products will be error-free or that operation will be uninterrupted. No ReadyLinks employee, agent, or reseller can make any verbal or written modification, extension, or addition to this warranty.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Warranty Exclusions

The above warranty does not apply if the Product:

Returns and Product Replacement

No Products will be accepted for replacement without obtaining an RMA number from ReadyLinks during the warranty period. Any returned Products must be received at ReadyLinks’S facility freight prepaid in accordance with the RMA process of ReadyLinks prior to replacement of any returned Products. Products returned without an RMA number and without a valid proof of purchase will not be processed and will be subject to disposal.

Customers may obtain an RMA number at ui.readylinks.io by submitting the required information: name, contact information, shipping information, date and proof of purchase of the Product (we may request a copy of the actual invoice as proof of purchase), problem description, MAC address of Product, and troubleshooting actions taken so far. If ReadyLinks determines in its sole discretion that any of the aforementioned information is false or incorrect or does not correspond to the Products received, Products will not be replaced and will be subject to disposal or returned with a customer-provided shipping account number. By submitting an RMA Request, you confirm your acceptance of all terms in this product warranty.

A replacement Product may be returned to you as the Product was configured when originally purchased. You are responsible for all back-up, recovery and reinstallation of other software or data.

For customers outside of the United States, the following conditions must also be met or the RMA request will not be accepted or fulfilled:

You are responsible for compliance with your country’s customs laws and regulations for shipment of a Product to and from ReadyLinks.

For additional terms and conditions related to returns of new or unused Products purchased from ReadyLinks’s Webstores, please refer to each Webstore’s Terms and Conditions, which may be found on each respective Webstore or on the right-hand panel at https://www.readylinks.io/legal/termsofservice/.

Limitation of Liability

EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT, INCLUDING ACT OF GOD, WILL ReadyLinks OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING LOST PROFIT, LOST DATA, LOSS OF USE, OR DOWNTIME COSTS), ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall ReadyLinks be responsible for damages or claims of any nature or description relating to system performance, including coverage, customer’s selection of products (including the Products) for customer’s application and/or failure of products (including the Products) to meet government or regulatory requirements. ALL DISPUTES WITH ReadyLinks ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR FROM THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION AS SET FORTH IN THE APPLICABLE PRODUCT QUICK START GUIDE AND, IF APPLICABLE, THE APPLICABLE PRODUCT USER GUIDE, AND NOT BY A COURT OR JURY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary in each jurisdiction.

Dispute Resolution

Arbitration is a form of private dispute resolution in which persons having a dispute agree to waive their right to file a lawsuit to proceed in court and to a jury trial, and instead agree to present their dispute to a neutral third party (arbitrator) for binding decision. You have the right to opt-out of this provision which means that you retain your right to file a lawsuit; to do so, you must read carefully and follow the directions under the paragraph listed How to Opt Out of Mandatory Arbitration. Unless you Opt Out of the Mandatory Arbitration, you will be understood to have agreed to the mandatory arbitration and to the provisions provided below.

Note

Some countries, states and provinces do not allow exclusions or limitations of implied warranties or conditions or of limitation of liability for incidental or consequential damages, so the above exclusion may not apply to you. You may have other rights that vary from country to country, state to state, or province to province. EXCEPT TO THE EXTENT ALLOWED BY LOCAL LAW, THESE WARRANTY TERMS DO NOT EXCLUDE, RESTRICT OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS YOU MAY HAVE. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR STATE, PROVINCE, OR COUNTRY. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any transactions regarding the sale of the Products.

Copyright © 2023 ReadyLinks Inc. All rights reserved.